1. Introduction:
OziYou is committed to safeguarding your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data, in compliance with Google standards, the laws of Morocco, and international standards.
2. Faulty Equipment Policy:
Any equipment installed and found to be faulty within 24 hours will be exchanged free of charge or refunded. If the issue is reported after 24 hours but within 7 days, the equipment will be repaired. If necessary, it can be exchanged for a new one at the customer’s expense. Labor and travel costs will be free of charge.
By using OziYou services, you agree to our terms and conditions, which include prompt payment, adherence to scheduled appointments, and ensuring access to service areas. We guarantee high-quality service and customer satisfaction. For detailed terms, please visit our website or contact our support team.
4. Services Provided
OziYou, a branch of the OZIKRA company, specializes in the supply, installation, maintenance, and repair of:
Our services have garnered extensive experience in studying, planning, and estimating forecast budgets for all operations.
5. Information We Collect:
We may collect personal information when you:
- – Contact us for services.
- – Register for an account.
- – Subscribe to our newsletters.
- – Interact with our website.
The types of personal information we collect include:
- – Name, address, and contact details.
- – Service requests and preferences.
- – Payment information.
6. Use of Information:
We use the information collected to:
- – Provide and manage our services.
- – Process payments and refunds.
- – Communicate with you regarding your service requests.
- – Improve our services and customer experience.
- – Comply with legal obligations.
7. Data Sharing and Disclosure:
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
8. Data Security:
We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and access controls.
9. Your Rights:
You have the right to:
- – Access your personal data.
- – Request correction of any inaccurate data.
- – Request deletion of your data, subject to legal and contractual restrictions.
- – Object to the processing of your data in certain circumstances.
10. Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
11. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.
OziYou is committed to providing high-quality services and ensuring customer satisfaction.
This Refund and Returns Policy outlines the conditions under which refunds and returns are processed.
-Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
OziYou Services
Email: support@oziyou.com
By using our services, you consent to our Privacy Policy.